Privacy Policy

Last updated: 3/4/2026

1. Introduction

Vendor Bazaar ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our platform and services. For rules governing use of the platform, see our Terms of Service.

2. Data We Collect

We may collect and process:

  • Account data: name, email address, phone number, profile image, and account type (planner or vendor).
  • Vendor profile data: business name, description, services, portfolio images, locations, and pricing.
  • Event and booking data: event details, bids, bookings, and messages between users.
  • Usage data: how you use the site, including preferences and consent records.

3. How We Use Your Data

We use your data to provide and improve our services, process bookings and bids, send transactional and (with your consent) marketing communications, comply with legal obligations, and protect the security of our platform.

4. Legal Basis (GDPR)

Where applicable under the GDPR, we process your data based on: performance of a contract, your consent, our legitimate interests (e.g. security, analytics), or legal obligation.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data (data export).
  • Correct or update your data.
  • Request deletion of your data and account.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

You can request a data export or account deletion from your account settings or by contacting us.

6. Cookies and Similar Technologies

We use essential cookies for authentication and session management. With your consent, we may use analytics or preference cookies. You can manage your cookie preferences via our cookie banner and settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with law, or resolve disputes. After account deletion, we remove or anonymize your data in line with this policy and applicable law.

8. Contact

For privacy-related requests or questions, contact us at the address or email provided on our website or in the app.

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